After sharing the situation of the Jiaxin Wealth Management account being frozen, how to quickly transfer the balance in the account. The incident occurred before the New Year. Using the Jiaxin Wealth Management debit card to withdraw money from the ATM (four times five thousand) resulted in the bank card being frozen. Subsequently, communicating with customer service required providing the Jiaxin account number, balance, passport number, and the name of the employer to unfreeze the account.
Because the waiting time for Jiaxin Wealth Management Chinese customer service is long, I chose the English customer service. Providing the account number, balance, and passport number to the English customer service was fine, but the employer's name did not match. It was speculated that the Chinese company name or the direct translation name filled in when opening the account might be the issue.
Due to the incorrect employer information, the Jiaxin Wealth Management risk control triggered an account ban (unable to log in). To lift the ban, an email or fax of a notarized letter from the US Embassy is required. The notarized letter should include the Jiaxin Wealth Management account number, a copy of the passport, and an explanation for the account unblocking.
At this point, with no other options, I planned to fly to Beijing after the Lunar New Year to pay for notarization at the US Embassy. A few days later, I remembered that I had linked the Jiaxin Wealth Management account when depositing funds into the Interactive Brokers account. Therefore, I attempted to transfer the balance from the Jiaxin account to Interactive Brokers through a deposit.
Click on Interactive Brokers "Transfer & Pay", select "Deposit Funds".
If the Jiaxin Wealth Management account was not previously linked, choose "Link Bank Account" here.
Select "Checking Account" for the bank account type, enter the Jiaxin routing number in the routing number field, and enter the personal bank account number provided by Jiaxin in the bank account number field. Both of these numbers can be found by logging into Jiaxin to view ACH transfers. It is recommended to save the routing number and personal bank account number before the Jiaxin account is banned, or connect Jiaxin in advance through Interactive Brokers to prevent any issues.
Click on Interactive Brokers "Transfer & Pay" again, select "Deposit Funds", and you will see the newly linked Jiaxin Wealth Management account (Schwab). Choose the Schwab deposit method, enter the amount, and you can immediately deposit funds into Interactive Brokers.
Funds newly deposited into Interactive Brokers can only be transferred back to the deposit channel (Schwab) within 60 days and cannot be transferred to other channels. After 60 days, there are no restrictions. After transferring the balance, call Jiaxin customer service the next day to request account closure. The account was successfully closed after a week, and it is possible to reopen the Jiaxin Wealth Management account after six months.